ORA-01017 invalid username/password logon denied in hp data protector

Hello Friends,

While taking online backup from hp data protector we are getting below

error

CONNECT system/********* AT PROF_CONN IN SYSOPER MODE'

ORA-01017: invalid username/password; logon denied

BR0303E Determination of Oracle version failed

I Can take backup using brtools from sap no issue with that, and also i

can connect to database using user (system) with same password which is

mention in HP Data protector, but when i am trying to run backup from

hpdata protect i am getting error ORA 01017.

I have checked note 400241 - Problems with ops$ or sapr3 connect to Oracle

And verified all the steps as mention and everything seems to be fine.

SQL> SELECT OWNER FROM DBA_TABLES WHERE TABLE_NAME = 'SAPUSER';

OWNER

OPS$HOSTNAME\SIDADM

SQL> SELECT OWNER, TABLE_OWNER, TABLE_NAME FROM DBA_SYNONYMS WHERE SYNONYM_NAME

= 'SAPUSER';

OWNER                          TABLE_OWNER

------------------------------ ------------------------------

TABLE_NAME

------------------------------

OPS$HOSTNAME\SAPSERVICESID    OPS$HOSTNAME\SIDADM

SAPUSER

Also updated the password with below command

brconnect -u system/<password> -f chpass -o <sapowner> -p <password>

but I did not perform

Alternatively, change the password in the table SAPUSER:

DELETE FROM "OPS$<sid>ADM".SAPUSER;
INSERT INTO "OPS$<sid>ADM".SAPUSER VALUES ('<sapowner>', '<password>');

Also in sqlnet.ora we have this enrty SQLNET.AUTHENTICATION_SERVICES = (NTS)

But in initsid.ora we do not have the parameter os_authent_prefix = ops$ do I need to maintain this?

OS: Win 2008

Db:oracle 11.2.0.4.0

From brtools I have no issues backup is running fine but in hp data protector I am getting this error ORA-01017: invalid username/password; logon denied

Kindly help to solve this issue.

Thanks

Tabrayz